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MegDraws
Helloooo! My name’s Meg, I’m just a casual digital artist currently trying to make a comic. Feel free to stick around and chat or just say hi! :D

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I got a tablet!! But also help plez xD

Posted by MegDraws - March 12th, 2020


iu_100783_7439060.jpg


This is officialy the most expensive thing I've ever bought...and I am officially broke...but it was SO worth it!!!


Its so great to work with, I'm really glad I decided to buy it.


There is one really weird problem though. When you get it your supposed to download the driver for the tablet, which in the case of my tablet, it would automatically register your tablet as a device you bought in your Wacom account thingy, which would let you encode the pen and tablet hot keys.


But for some reason, even though I downloaded the driver, it didn't register :(

(And yes, it IS supposed to do it automatically, I've looked it up many times)


I can't figure out how to fix it on my own, (I've tried for a few hours) and I dont know what else I can do.

It works just fine without it, preassure sensitivity and everything, but not being able to use the color picker hot key (the one I use the most) has started to get on my nerves.


If anyone has expierence using Wacom tablets and has any suggestions please let me know! I feel like the more I try to fix it myself the more likely I'm going to break something...and I'm not going to buy another one of these! xD


I'm happy that I can draw in digital again, but...I want to be able to use my color picker :(


I know it sounds petty, but it annoyed me a bit that I had to go all the way across the screen to click the color picker instead of just clicking the little button on my pen.


Someone save me from this madness lol


4

Comments

I bought an older one a while back and have had a bunch of trouble with their drivers too, seems like a common thing. :) For me it's mostly just error messages on start-up, driver not working, having to be re-installed...

Is there maybe a configuration box where you can enable/disable individual features like this? If you know all about that already: maybe running the installation/registration as an admin? If you've tried that already: maybe contacting support? :P They should definitely be qualified to fix this.

Thanks for the advice! I'll definitely try some of these, but I might not be able to access some of them, because the computer basically thinks that I downloaded the driver, but dont actually have the tablet, so there isnt any tablet settings registered that I can get in to...

Might resort to customer support :P

But thank you again! I'm very excited that I got this thing, just hope I'll get it to work better.

And Congrats btw! Big step with a tablet. One of the better ones too.

Oooh some problem with the connection... have you tried plugging it into a different USB port? If it's not something other than USB with the newer ones...?

There should be some kind of software that comes with it apart from just the driver though, with a little control panel you can open even when the device isn't plugged in.

But yeah customer support seems like the way! I really don't really know what I'm talking about. XD

Lol turns out I didn't need customer support, I just plugged it in to a different port and now everything works! XDDD

I have no idea what was going on before xD

NICE! :D So one of my solutions actually worked, and the simplest one too... awesome to hear. Different ports can work in different ways. Some provide power, some don't, some could be disabled via BIOS, some could have a bad driver or a bad connection... good troubleshooting thing.