And Congrats btw! Big step with a tablet. One of the better ones too.
Helloooo! My name’s Meg, I’m just a casual digital artist currently trying to make a comic. Feel free to stick around and chat or just say hi! :D
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Comments
Oooh some problem with the connection... have you tried plugging it into a different USB port? If it's not something other than USB with the newer ones...?
There should be some kind of software that comes with it apart from just the driver though, with a little control panel you can open even when the device isn't plugged in.
But yeah customer support seems like the way! I really don't really know what I'm talking about. XD
Lol turns out I didn't need customer support, I just plugged it in to a different port and now everything works! XDDD
I have no idea what was going on before xD
NICE! :D So one of my solutions actually worked, and the simplest one too... awesome to hear. Different ports can work in different ways. Some provide power, some don't, some could be disabled via BIOS, some could have a bad driver or a bad connection... good troubleshooting thing.
Cyberdevil
I bought an older one a while back and have had a bunch of trouble with their drivers too, seems like a common thing. :) For me it's mostly just error messages on start-up, driver not working, having to be re-installed...
Is there maybe a configuration box where you can enable/disable individual features like this? If you know all about that already: maybe running the installation/registration as an admin? If you've tried that already: maybe contacting support? :P They should definitely be qualified to fix this.
MegDraws
Thanks for the advice! I'll definitely try some of these, but I might not be able to access some of them, because the computer basically thinks that I downloaded the driver, but dont actually have the tablet, so there isnt any tablet settings registered that I can get in to...
Might resort to customer support :P
But thank you again! I'm very excited that I got this thing, just hope I'll get it to work better.